Zikriah - Privacy Policy

Effective Date: October 27, 2025

This Privacy Policy explains what information the mobile application "Zikriah" (the "App") collects, how we use it, and your rights. Please read this policy carefully before using the App.

1. Data Controller

The App is operated under the name Zikriah. If you have any questions about this policy or our data practices, please contact us at: support@zikriah.app (replace with your real support email).

2. Information We Collect

• Personal Information: When you register or contact support we may collect your name, email address, and any other information you provide.
• Usage Data: Information about how you use the App, feature usage, settings, timestamps, and crash logs.
• Technical & Device Data: Device model, OS version, unique device identifiers (if used), network information, and preferred language.
• Location Data: If the App requires location permission and you grant it, we may collect your location data on a temporary or ongoing basis.

3. How We Collect Information

We collect information directly from you (when you enter it), automatically (through logging and analytics), and through third-party service providers (such as analytics or crash-reporting tools).

4. How We Use Your Information

We may use your information for purposes including:

• Maintaining and improving the App, fixing bugs, and developing new features.
• Providing customer support and responding to your requests.
• Personalizing the App experience and saving your preferences.
• Security, fraud prevention, and to comply with legal obligations.
• Sending important notices, such as policy updates.

5. Sharing Your Information

We do not sell your personally identifiable information. We may share data in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, crash reporting, email providers).
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Third-Party Services & Links

The App may use third-party services (for example, Google Analytics, Firebase, or Sentry). Those services have their own privacy practices; please review their policies if you want details about their data processing. External links in the App are not covered by this policy.

7. Cookies & Local Storage

If the App uses a webview or a web version, cookies or localStorage may be used to remember preferences. You can control these via your browser or device settings.

8. Data Security

We implement reasonable technical and organizational measures to protect your information (for example, encryption where appropriate and access controls). However, no digital system is perfectly secure. In the event of a data incident we will notify affected users where required by law.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, or to comply with legal obligations. Retention periods depend on the type of data and the reason for processing.

10. Children

We do not knowingly collect personal information from children under 13. If a parent believes their child has provided personal information, they may contact us to request deletion.

11. Your Rights

You have rights regarding your personal data, including:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (where legally applicable).
• Object to or restrict certain processing activities.

To exercise these rights, contact us at: support@zikriah.app.

12. International Data Transfers

Your data may be processed or transferred to countries with different data protection laws. We will implement appropriate safeguards to protect your rights.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will show when the policy was last updated. Significant changes will be communicated via the App or email when appropriate.

14. Contact

If you have any questions or concerns about this Privacy Policy, please contact us: support@zikriah.app.